Refund Policy

Refund Policy for Core Wave Harbor

At Core Wave Harbor, we strive to provide high-quality professional services. This Refund Policy explains how refund requests are reviewed and processed.

By purchasing our services, you agree to the terms of this Refund Policy.

1. Nature of Services

Many of our services are customized according to each client’s specific requirements. Because every project requires dedicated time, expertise, and resources, refund requests are evaluated based on the work completed.

2. Project Cancellation

Before Work Begins

If a project is canceled before work has started, you may be eligible for a full refund.

After Work Begins

If work has already commenced, any refund will be determined based on:

  • Project progress

  • Work completed

  • Time invested

  • Resources utilized

3. Revisions

If you are not satisfied with the delivered work:

  • Notify us within 7 days of delivery.

  • We will provide reasonable revisions within the agreed project scope.

  • Additional revisions beyond the original scope may require additional charges.

Refunds are considered only when a reasonable resolution cannot be achieved through revisions.

4. Project Completion

A project is considered complete when:

  • Deliverables have been provided according to the agreed requirements, or

  • The customer has approved the completed work.

Completed or approved projects are generally not eligible for refunds.

5. Non-Refundable Circumstances

Refunds are generally not available for:

  • Changes of mind after work has begun

  • Completed and delivered services

  • Approved work or final deliverables

  • Delays caused by the customer

  • Services completed according to the agreed specifications

6. Third-Party Expenses

Any expenses related to third-party software, subscriptions, hosting, licenses, or external services are non-refundable.

7. Refund Requests

To request a refund, please contact us through the Contact Us page at https://corewaveharbor.com/ and include:

  • Project details

  • Reason for the request

  • Supporting information, if applicable

Refund requests are generally reviewed within 7 business days.

Approved refunds are typically processed within 14 business days using the original payment method.

8. Changes to This Policy

Core Wave Harbor reserves the right to update this Refund Policy at any time. Changes become effective upon publication on our website.