Refund Policy
Refund Policy for Core Wave Harbor
At Core Wave Harbor, we strive to provide high-quality professional services. This Refund Policy explains how refund requests are reviewed and processed.
By purchasing our services, you agree to the terms of this Refund Policy.
1. Nature of Services
Many of our services are customized according to each client’s specific requirements. Because every project requires dedicated time, expertise, and resources, refund requests are evaluated based on the work completed.
2. Project Cancellation
Before Work Begins
If a project is canceled before work has started, you may be eligible for a full refund.
After Work Begins
If work has already commenced, any refund will be determined based on:
Project progress
Work completed
Time invested
Resources utilized
3. Revisions
If you are not satisfied with the delivered work:
Notify us within 7 days of delivery.
We will provide reasonable revisions within the agreed project scope.
Additional revisions beyond the original scope may require additional charges.
Refunds are considered only when a reasonable resolution cannot be achieved through revisions.
4. Project Completion
A project is considered complete when:
Deliverables have been provided according to the agreed requirements, or
The customer has approved the completed work.
Completed or approved projects are generally not eligible for refunds.
5. Non-Refundable Circumstances
Refunds are generally not available for:
Changes of mind after work has begun
Completed and delivered services
Approved work or final deliverables
Delays caused by the customer
Services completed according to the agreed specifications
6. Third-Party Expenses
Any expenses related to third-party software, subscriptions, hosting, licenses, or external services are non-refundable.
7. Refund Requests
To request a refund, please contact us through the Contact Us page at https://corewaveharbor.com/ and include:
Project details
Reason for the request
Supporting information, if applicable
Refund requests are generally reviewed within 7 business days.
Approved refunds are typically processed within 14 business days using the original payment method.
8. Changes to This Policy
Core Wave Harbor reserves the right to update this Refund Policy at any time. Changes become effective upon publication on our website.
